Who we are
Welcome to PetZico, your one-stop shop for all your pet supply needs. We are a team of pet lovers who are dedicated to providing high-quality products at affordable prices to help keep your furry friends happy and healthy.
We understand that pets are more than just animals, they are members of the family. That’s why we take great care in selecting the products we offer, ensuring that they meet the highest standards of quality and safety. From food and treats to toys and grooming supplies, we have everything your pet needs to thrive.
Our mission is to make it easy for you to provide the best care for your pet. We strive to offer a wide selection of products, competitive prices, and excellent customer service. Our website is user-friendly and easy to navigate, making it simple for you to find the products you need.
In addition to our comprehensive selection of pet supplies, we also provide helpful resources and tips on pet care, training, and nutrition to help you make informed decisions about your pet’s health and well-being.
We take pride in our ability to offer our customers the best products and services at the best prices. We are constantly updating our inventory and adding new products to our website, so you can always find what you need.
Thank you for choosing PetZico as your go-to pet supply store. We look forward to serving all your pet-related needs for years to come!
Introduction:
Our company, PetZico, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you through our website, and how you can control the use of information about you. By accessing or using our website, you agree to the terms of this Privacy Policy. This version of Privacy Policy was updated on 10th October 2023.
Information we collect:
We collect information about you when you register for an account, place an order, participate in a survey, or communicate with us through our website or by email. The types of information we collect may include your name, email address, mailing address, phone number, payment information, and information about your pets.
Use of information:
We use the information we collect about you to process your orders, provide customer service, personalize your shopping experience, and share news about our products and services. We may also use the information to improve our website and the products and services we offer.
Sharing of information:
We may share your information with third-party service providers who assist us in operating our website and conducting our business, such as shipping companies, payment processors, and marketing and data analysis firms. We may share your full or partial information if and when required by law for us to do so, with any judicial body of the country or any subsidiary of the Government of India (GoI) (including but not limited to DIPP, Startup India Scheme or ROC). We may also share partial information not related to your personal data with other companies that might help us conduct our business in a better way. This information includes number of orders, cities or PIN codes from where the orders are received, AOV, GMV, and other business metrics. Although we do not share information with any other companies that we believe may use the information to promote their products or services to you.
Security:
We take reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. The website hosts a SSL certificate which is a digital certificate that authenticates a website’s identity and enables an encrypted connection. We also ensure all admin connections follow 2-factor authentication to enable a second layer of security and helps guard all website related information. However, since no internet or email transmission is ever fully secure or error-free, we can only do our best to ensure the protocols are followed and managed well in order to secure your information in the best possible manner.
Cookies and Tracking Technologies:
We use cookies and other tracking technologies on our website to personalize your experience and to improve the performance of our website. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.
Your rights:
You have the right to access and control the information we have about you. You can request to review, correct, or delete your information by contacting us at sales@petzico.com.
Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time. If we make changes, we will post the new Privacy Policy on our website and update the date in Introduction section of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the information we collect.
Contact us
If you have any questions about this Privacy Policy, please contact us at sales@petzico.com.