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Shipping policy - PetZico

At PetZico, we’re all about providing the best shopping experience for you and your furry friends. Our shopping policy is all about making sure you’re completely satisfied with your purchase, and that your pets are too.


Free Shipping for orders over Rs 499: Who doesn’t love free shipping? We sure do, and that’s why we’re offering it for all orders over Rs 499. Just make sure your order is over the threshold, and we’ll take care of the rest.


Hassle-Free Returns: We understand that sometimes things don’t work out, and that’s why we’re offering hassle-free returns. If you’re not completely satisfied with your purchase, just let us know within 7 days and we’ll take care of the rest.


Pet-Approved Products: We only carry products that have been thoroughly tested and approved by our team of furry experts. If your pet doesn’t love it, neither do we.


Price Match Guarantee: We want to make sure you’re getting the best deal possible, and that’s why we offer a price match guarantee. If you find the same product for a lower price somewhere else, just let us know, and we’ll match it.


Fastest Shipping: We know how important it is to get your order as soon as possible, and that’s why we offer fastest shipping for orders placed with the help of our shipping partners. Although since we’re currently working from the single location, the shipping days may range from 1 day to 12 days, but we try to make sure you get your orders as soon as possible. The enormous fleet of our shipping partners also help us guarantee 2 day delivery in all Tier 1 and Tier 2 cities across India. 


Personalized Product Recommendations: Our team of experts are always happy to make personalized product recommendations based on your pet’s specific needs. Just send us an email at product@petzico.com or give us a call at 7400416748 and we’ll be more than happy to help.


Pet-Friendly Packaging: We know how curious pets can be, that’s why we make sure all our packages are pet-friendly. No sharp edges or toxic materials, just safe and fun packaging for your furry friend.


100% Satisfaction Guarantee: We stand behind every product we sell and guarantee your satisfaction. If you’re not completely satisfied with your purchase, just let us know and we’ll make it right.


So, go ahead and start shopping! We can’t wait to help you and your furry friends live your best lives.

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